Handling Bounced Emails
We have implemented functionality so that when an email bounces it automatically updates the customer so that they are opted out of any future email notifications.
In addition each email that has bounced will be assigned a “Bounced” status on the notification page. This provides you with the ability to see how effective your email announcement was and also the chance to follow up and update the details of the respective customers.
Other Minor Improvements
We have improved the notifications page by adding some more filters so you can complete more sophisticated searches and we’ve also added a new “View Details” link so that you can see the Email or SMS content that was sent out.
Over the past twelve months we have been doing incremental updates to FiXi & the broader SportFix platform. We have been working hard to ensure FiXi remains the most intuitive competition management solutions on the market. This release includes:
- Recurring bookings implementation has been altered to increase performance by 76%
- Fixed: Users received access denied message when loading FiXi
- Forget password email content enhancements
- When you make changes to the fixture users are prompted to sync to web
- New Casual Booking interface enhancements
- Events – ability to search by title
- Fixed: some users could not update credit card
- Ability to change your password
- Enhancements to forget password function to provide more accurate errors
- Order of competitions is now alphabetical
- Email address is now username
There are some major updates to be released over the coming months. As always we appreciate your feedback so please let us know on our uservoice site.
This week an update was released in FiXi that brings some long awaited functionality that has been requested frequently by our growing user base. The major notable updates in this release are custom scoresheets, team consolidation and edit fixture enhancements. We have also made some updates to the overall visuals of FiXi ensure its compatibility with the latest browsers – both desktop and mobile and keeping up with modern visual design trends. Of course there are also a whole bunch of bugs that have been squashed.
We appreciate all the feedback we receive and we encourage you to keep it coming by logging your suggestions in our uservoice portal – be sure to vote what is important to you.
Until now scoresheets have been defined by FiXi head quarters and custom scoresheets would need to be made upon request and may incurred an additional fee. We are now excited to release the ability for you to draft your own scoresheets using Microsoft Word and OpenXML. The scoresheets can be designed however you like and using dynamic fields FiXi can populate your match data and player information.
For more information on how to make your own scoresheets check out our documentation article.
Do want keep your database clean and in its prime for marketing purposes, reporting accuracy or just because you’re a neat freak. Recently we released the ability to merge duplicate customers, well now you can merge teams too! Read how to start consolidating your teams.
Edit Fixture Updates
We get so many requests to enhance our fixturing functionality and even though we know FiXi offers the most robust and powerful scheduling algorithm we also know there is always room for improvement. So in this update you can now add additional matches to existing rounds. You can also specify the duration of the individual matches irrelevant of what the default value is that is stored in the division setting. Here are some helpful articles about the new changes:
Inserting Matches into an Existing Fixture
Overriding the default match time by editing the fixture
Deleting matches from an existing fixture
Thanks for all your feedback and continued support. If you have any questions you can post them below or drop us an email to email@example.com.
You may have already noticed but you can now invite your teams to add and modify their existing teams details. From within the team management screen you will see a new tab labelled ‘Admins’. From within this tab you can add a new admin by simply providing a name and email address. This will send an invite out the recipient to click a link and either log into the SportFix team portal using existing login or create a new SportFix account.
Once logged on, the user will see a list of teams they are currently admins of.
After selecting a team to manage, the admin can see information about that team and allow them to add team members and alter existing players details. All changes will be tracked in the activity log visible within FiXi.
Centres are able to restrict certain functions for admins, centre wide, preventing them from making changes to their teams which a centre may feel goes against company policy. E.g. allow new players to be added.
It is also worth noting that if a team registers online the user who created that team will automatically be made a ‘team admin’ once the team has been allocated.