New Dashboard

A new update to FiXi was released today (13-Aug-2014) which includes a new dashboard amongst other things. This new dashboard simplifies what is going on at your venue and gives you a quick glimpse of what is important and what is happening for today.

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The first thing you will immediately notice is that we have removed the two large charts. Don’t worry these are still available under the administration tab. We felt as though this isn’t something you are interested in seeing every time you log in and it’s more like a report you can analyse periodically. These reports took up loads of space so removing them gave us more canvas to show you more important data.

Without a doubt the biggest thing introduced within this update is the duplicate customer finder (if you haven’t read the post please do). With the release of this functionality we thought it was critical that you could see any newly identified potential duplicate customers – so we display a table of the top 5 and a badge at the top of total amount of duplicates.

We are still continuing to expand on the functionality available for online registrations using SportFix. If you are not already using online registrations we strongly urge you to check it out. When registrations start coming in it’s easy to forget about them and don’t action or communicate with your new customers. So front and centre you can now see how many online team registrations you are yet to allocate into a competition.

Still available is the matches that you have on for the day down the right side. No changes there.

We hope you like the changes and if you have any feedback please let us know by posting a comment below or dropping us an email to support@fixionline.com.

Duplicate Customers

 

Today we are excited to introduce a new piece of functionality within FiXi of something that has been requested frequently by you, the users. It’s the ability to find duplicate customers and consolidate them and keep your database clean.

The adoption of online registrations using SportFix has been been fantastic but allowing customers to register themselves onlinne can cause duplications in your database. If you haven’t heard about online registrations you should defiantly take a look.

Our system constantly scans your customer records to identify potential duplicates. The system looks at names, email addresses and phone numbers etc and if it believes it might have found a match it flags it for your review. Note that customers are never automatically consolidated.

Customers that are potential duplicates are displayed in the customer duplicates list. After selecting a particular customer from the list potential duplicates will be lined up side by side allowing you to select the most correct field values from the different contacts to end up with one final merged contact.

It is possible that an identified duplicate is not actually a duplicate so you can easily tell the system that it’s not a duplicate customer and the system will remember so it never flags these two customers as a potential duplicate. Check the video below to see how it all works.

If you have any feedback or having any issues please contact us support@fixionline.com.