New Dashboard

A new update to FiXi was released today (13-Aug-2014) which includes a new dashboard amongst other things. This new dashboard simplifies what is going on at your venue and gives you a quick glimpse of what is important and what is happening for today.

image

The first thing you will immediately notice is that we have removed the two large charts. Don’t worry these are still available under the administration tab. We felt as though this isn’t something you are interested in seeing every time you log in and it’s more like a report you can analyse periodically. These reports took up loads of space so removing them gave us more canvas to show you more important data.

Without a doubt the biggest thing introduced within this update is the duplicate customer finder (if you haven’t read the post please do). With the release of this functionality we thought it was critical that you could see any newly identified potential duplicate customers – so we display a table of the top 5 and a badge at the top of total amount of duplicates.

We are still continuing to expand on the functionality available for online registrations using SportFix. If you are not already using online registrations we strongly urge you to check it out. When registrations start coming in it’s easy to forget about them and don’t action or communicate with your new customers. So front and centre you can now see how many online team registrations you are yet to allocate into a competition.

Still available is the matches that you have on for the day down the right side. No changes there.

We hope you like the changes and if you have any feedback please let us know by posting a comment below or dropping us an email to support@fixionline.com.

Duplicate Customers

 

Today we are excited to introduce a new piece of functionality within FiXi of something that has been requested frequently by you, the users. It’s the ability to find duplicate customers and consolidate them and keep your database clean.

The adoption of online registrations using SportFix has been been fantastic but allowing customers to register themselves onlinne can cause duplications in your database. If you haven’t heard about online registrations you should defiantly take a look.

Our system constantly scans your customer records to identify potential duplicates. The system looks at names, email addresses and phone numbers etc and if it believes it might have found a match it flags it for your review. Note that customers are never automatically consolidated.

Customers that are potential duplicates are displayed in the customer duplicates list. After selecting a particular customer from the list potential duplicates will be lined up side by side allowing you to select the most correct field values from the different contacts to end up with one final merged contact.

It is possible that an identified duplicate is not actually a duplicate so you can easily tell the system that it’s not a duplicate customer and the system will remember so it never flags these two customers as a potential duplicate. Check the video below to see how it all works.

If you have any feedback or having any issues please contact us support@fixionline.com.

SportFix – what is it?

 

Background

For a long time you have been requesting the ability to take registrations foSportFixr your competitions online, allowing you to collect your customers contact information and take an initial payment to confirm their entry. At FiXi we knew we needed to offer online registrations but we needed to make it as simple as possible with as little administration overheads as possible (just like FiXi) but we were unsure how we would tackle it. In addition to online registrations we also knew we had clients that didn’t have a website but still wanted their players to find their contact details and allow for their customers to find their competition match times and results (similar to embed option). Over the recent times we have also began to develop up a new brand called ‘SportFix’ which is currently our mobile apps for Apple & Android allowing you to communicate to your customers & players. Therefore we wanted to ensure any new communication tools with players was using a consistent brand.

The Big News

Well today I am happy to announce that we have released its first browser version of SportFix which allows FiXi clients to have their own profile on SportFix creating a unique friendly URL. Each centre can have their very own profile allowing them to show their centres details such as contact information, logo & Google map. Players will also be able view all fixtures, ladders & results that you sync to the web from here. In addition, your customers will be able to register online through SportFix – collecting team and player contact information along with a nominal registration fee. Fees collected will be deposited directly into your PayPal account provided (other payment options will be available soon). Here’s the good part, all the data collected will be directly available to you from your FiXi login so you can immediately allocate this new team into your competition and begin generating your fixtures. No more retyping out registration forms or copy pasting from another system and no more data entry errors! Its seamless, just create a new event, wait for the registrations to flood in and allocate them when you’re ready. If a registration has taken money you can also define how you want this payment allocated in FiXi i.e. Team Registration, Season Registration or First Round Payment.

Check the overview video for getting started.

Getting Started

To get started all you need to do is log into FiXi and go into settings, click the ‘SportFix’ tab and select enable for ‘List My Centre on SportFix.net’ option and save changes. This will then generate a profile URL for you, clicking on that will load up your profile. You can use this URL in marketing material or link to it from your existing website.

To enable online registrations go back into the settings area and click the SportFix tab and enable ‘Allow Online Registrations’. You will now be required to enter a valid PayPal email address (this is where registration payment funds will go) and save changes. Once you have enabled online registrations you will see a new option in the menu appear under the Competitions tab called ‘Online Registrations’. Within this area you can create new ‘Events’ specifying a title, registration open date, registration close date and registration fee. These ‘Events’ will then be displayed within your SportFix profile for customers to register into. Checkout the overview video for quick overview of the online registration online registration process.

What’s Next?

This is our first release of SportFix for the web browser but we have big plans for the brand and it will continue to grow over the coming months. Very soon customers will be able to find a local centre to play sport, more stats will be available for competitions such as player names & game stats (e.g. goals scored) and centres will be able to upload photos and provide more details about their centre and the services they offer.

Please note that we will continue to offer the current embed functionality for your own websites and recent updates SportFix have had no impact on its functionality.

If you have any queries please email us at support@fixionline.com. Stay tunned for more updates on SportFix.